Easy Returns

We want to make returning our products as simple

of a process as possible for you. While we fully stand

by every product that we sell, we understand that

sometimes you might change your mind or realize

the product you ordered wasn't exactly the perfect fit.
That's why we offer a 30 Day Return Policy.

 

If you decide you want to return an item for any reason

within 30 days after receipt of your order, please email

us at contact@midmodgamingco.com with your order

number and we will provide detailed instructions on

how to process the return.

Please note: you as the customer will be responsible

for paying the return shipping costs of the item(s) in

your order.

Once your return item(s) have been received and

inspected at our warehouse, we will send you an email

notification that we have processed your return

payment. In order to receive a refund for the item(s)

ordered, the item(s) must arrive back to our distribution

center in like-new condition and must contain original

packaging and accessories. Like-new means that the

items you ordered must not show any visual signs of

wear. If items are returned with visual signs of wear, or

have any issues due to use, we will not be able to issue

a refund.

If you decide you want to return your order, please

email us at contact@midmodgamingco.com with your

order number and we will be happy to assist you.

Damages
If the product is damaged, you must make note of it

immediately when signing for delivery and send

photos to contact@midmodgamingco.com the day of

delivery. Mid Mod Gaming Co. will pay for shipping for

defective, damaged, or incorrect merchandise at our

cost. Remember to keep all the original packaging for

any items that need to be returned. All returns need to

be authorized by our customer service department

prior to being processed. 

We will ensure you get the product you ordered,

undamaged, as soon as possible. Items that

become damaged after use are non-refundable

unless specified under warranty.

Cancellations
If you would like to cancel an order, please email or

call our customer service team as soon as you can

to avoid return shipping fees.

Cancellations received before shipment will receive

a full refund. Orders canceled after items have

shipped will follow our 30 Day Return policy and

will be subject to return shipping costs.

Other Return Policy Notes:
If a certain vendor or product does not support the

return policy stated above, this will be noted in the

product descriptions or in the product- specific

return information. Products that are specified as

certified pre-owned or used are ineligible for a return.

Mid Mod Gaming Co. only sells to purchasers who

intend to use the item(s) for the duration of its

economic life.

Orders purchased for the specific purpose of a one

time use or temporary use are not eligible for return

under any circumstances. This includes but is not

limited to: orders intended for use in a trade show

or a conference venue, orders that are purchased

by promotional companies, and orders that are

purchased by trade show facilitators.